Midnight Ride
Personalized and Quality Transportation
Booking, Cancellation, Cleaning & Refund Policy
Booking Your Reservation(s)
When you(client/customer) is ready to book your Sedan or Suv reservation(s) with Midnight Ride LLC, we will need to collect some information from you. Below is a list of the information we'll collect.
1. The date(s) and time(s) of pickup and dropoff.
2. The pickup address(s) and a final drop-off address.
3. The approximate number of hours if you plan to book hourly.
4. How many passenger(s) & luggage (if any) there will be.
5. Primary passenger's full name, phone number(s), and email address(s) to create your Book Rides Online Passenger account.
6. Credit Card information to put on file in order to book your reservation(s) and pay for any charges or fees that come with your reservation(s).
By booking a reservation, you (client/customer) is accepting and taking full responsibility in paying for Any and All Costs or Fees that come with your reservation(s). This includes but not limited to Booking Fees, Surcharge Fees, Graduity Fees, Additional Trip(s) Fees, Toll Fees, Any Cleaning or Damage Fees, and Cancellation Fees.
(Prices are always subject to change without client/customer(s)'s consent or approval)
(Midnight Ride LLC reserves all rights to refuse service to anyone regardless of race or religion)
Actions and Items NOT Allowed in our vehicles.
1. Smoking and/or Vaping inside any vehicle is strictly prohibited. This includes but not limited to Cigarettes, E-Cigarettes, Vaping Pens or Vaporizors, etc...Holding a lit cigarette or active vaping pen outside an open window while inside the vehicle is still considered smoking or vaping inside the vehicle. First violation will incur a non-refundable, non-negotiable fee of $400 charged directly to the Billing Contact and Credit Card on file. Second violation will result in immediate conclusion of the reservation time without any refund of the smoking fee or reservation cost.
2. Weapons of any kind are strictly prohibited inside any of our vehicles. This includes but is not limited to guns, firearms, knives, etc..
3. All & any Illegal substances are strictly prohibited inside any of our vehicles.
4. Alcohol is prohibited inside any of our vehicles when a passenger under the age of 21 is present.
5. Loud music , yelling , or any rude behavior is Not allowed inside any of our vehicles.
Cleaning & Damage Fees that may apply
1. Smoking or Vaping will incur a non-refundable damage $400 fee.
2. Food and/or Drink spills, Vomit or any Bodily Fluids will incur a non-refundable $250 cleaning fee.
Legal action can and will occur for any unpaid booking, cleaning, or damage fees still owed to Midnight Ride LCC. You the client/customer will be responsible for any attorney fees and court fees that may accumulate. By booking / making a reservation with Midnight Ride LLC, you the customer is automatically accepting and agreeing to Midnight Ride LLC's Terms and Conditions and Policies.
Cancellations & Refunds
Midnight Ride LLC requires 24 Hours Notice Before the scheduled time(s) and date(s) of reservations to change/modify a current/existing reservation(s) Any changes/modifications made to a reservation(s) less then the required 24 Hours notice will accumulate additional charges and fees.
Midnight Ride LLC allows free cancellations up to 24 Hours Before the time(s) and date(s) of scheduled reservations. If any payment(s) for the scheduled reservation(s) have been processed already, Midnight Ride LLC will issue a full refund(s) to the client/customer(s) Credit Card on file.
Any cancellations less then 24 Hours of scheduled reservations will result in full payment of the scheduled reservation(s) to be charged to the client/customer(s)'s Credit Card on file.